Frequently asked questions
How much is the shipping fee?
We offer nationwide shipping. The shipping fee will be shown before you place your order.
Can I return or get a refund?
Once the order has been shipped, we do not accept any returns or refunds.
You may request a return or refund before the order is shipped.
Please contact dreamyslimesupport@gmail.com for assistance.
What if the slime melts?
Due to hot weather, it is normal for slime to melt during shipping.
You can add some activator (borax solution) to make it firm again.
When will I receive my order?
Shipping updates will be sent to your email.